Effective Date: May 01, 2025
Welcome to Sabai Thai Massage (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, online booking services, and in-person massage services. By booking an appointment through our website or interacting with our services, you agree to these Terms.
Booking Appointments
- Appointments can be booked online via our website or booking platform.
- You must provide accurate and complete information when booking.
- We reserve the right to refuse or cancel bookings at our discretion.
- Bookings are not confirmed until you receive a confirmation message or email from us.
Payments
- We do not accept online payments.
- All payments must be made in person at the time of your appointment via cash or any in-store accepted payment methods.
- Prices for services will be provided at the time of booking and are subject to change without prior notice.
Cancellations and Rescheduling
- If you need to cancel or reschedule, we kindly ask for at least 2hrs notice.
- Cancellations made with insufficient notice or no-shows may result in a cancellation fee or refusal of future bookings.
- To cancel or reschedule, please use the contact details provided in your confirmation or call us directly.
Late Arrivals
- Arriving late may reduce the length of your treatment so as not to delay the next client.
- If you are more than 15 minutes late, we may need to reschedule your appointment.
Health & Safety
- Please inform us of any health conditions, allergies, or injuries prior to your massage session.
- We reserve the right to refuse service if we believe a treatment is not suitable for your health condition.
- Our services are strictly professional and therapeutic. Inappropriate behaviour will not be tolerated and may result in refusal of service.
User Conduct
By using our website and booking system, you agree not to:
- Use the site for any unlawful purpose
- Interfere with the operation of the website or services
- Provide false or misleading information
- We only Offer professional massage service
Privacy
Please refer to our [Privacy Policy] for details on how we collect and use your personal information.
Limitation of Liability
We are not liable for:
- Any injury, loss, or damage arising from misuse of our services or failure to disclose relevant health information
- Issues caused by third-party booking platforms or communication systems
Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on our website with a revised effective date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.